Privacy Policy - Arbor Home Furniture

1. Introduction

Welcome to Arbor Home Furniture. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By visiting our website at arborhomefurniture.com or making a purchase from us, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us at [email protected].

2. Information We Collect

We collect information that you voluntarily provide to us when you:

Create an account or place an order
Subscribe to our newsletter
Contact us via email, phone, or contact form
Leave a review or comment

The types of information we may collect include:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely — we do not store full card details)
Order history and preferences
Communications you send to us

We also automatically collect certain information when you visit our website, including:

IP address and browser type
Pages visited and time spent on site
Referring URLs
Device and operating system information

This data is collected via cookies and similar tracking technologies to help us improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, updates, and tracking information
Respond to your questions and customer service requests
Send promotional emails and newsletters (only if you’ve opted in)
Improve our website, products, and services
Prevent fraud and maintain the security of our platform
Comply with legal obligations

We will never sell your personal information to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of cookies we use:

Essential Cookies — Required for the website to function properly (e.g., shopping cart functionality)
Analytics Cookies — Help us understand visitor behavior so we can improve our site
Marketing Cookies — Used to deliver relevant advertisements and track campaign performance

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:

Payment processors
Shipping and delivery partners
Email marketing platforms
Website analytics providers (e.g., Google Analytics)

These third parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information when required by law or to protect the rights, property, or safety of Arbor Home Furniture, our customers, or others.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. All online transactions are encrypted using SSL (Secure Socket Layer) technology.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

If you would like us to delete your personal data, please contact us at [email protected] and we will respond within a reasonable timeframe.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access — Request a copy of the personal data we hold about you
Right to Correction — Request that we correct any inaccurate information
Right to Deletion — Request that we delete your personal data
Right to Opt-Out — Unsubscribe from marketing emails at any time via the link in any email we send
Right to Data Portability — Request your data in a portable format

To exercise any of these rights, please contact us at [email protected] or call 559-778-6718.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

10. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove that information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

📍 150 W Shaw Ave, Clovis, CA 93612 📞 559-778-6718 ✉️ [email protected]